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In-Home Care and Medical Alert Monitoring Solutions

Watch Out Caregivers: Major Competitive Threat? (NOT)

Tuesday, July 13, 2010

As a professional caregiver do you view PERS and at-home alert systems as competition?  What about Medication Dispensers?  When speaking with professional hospice and at-home care providers I’m often confronted with concern that tele-medicine solutions are competitive rather than complimentary to their practices.  In this post we’ll explore how professional care providers can actually save time, money and increase profits by using tele-medicine solutions to compliment their business.

In prior posts we’ve discussed the concerns and risks associated with medication non-compliance and doused you with research and resources to substantiate the issue.  Now lets take a moment to consider the business opportunity for you as a professional care provider.  Whether you manage a team of dozens of nurses or offer a smaller, personalized service you’ll want to read what you’re missing out on.

To put this into perspective we’ll talk about the electronic pill dispenser solution and how it could generate several hundred (if not thousand) dollars in additional revenue for you each month all while providing an increased level of personal care for your client and reduced stress for you.

Consider this hypothetical scenario: Jill manages a small practice where she and a partner provide at-home care services for about twenty-five clients.  With long work-weeks often extending into the weekend it’s sometimes difficult to find time (or the extra money) to take a break.  This tends to wear on Jill and her partner and it sometimes shows when she has to consult her notes for the third time that day to remember Mrs. Johnsons’ prescription regimen.

In addition to Mrs. Johnson, Jill will see four other clients that day and provide a host of services ranging from meal-preparation to bathing and more. For some clients she helps out with medications for others she doesn’t.  After stopping by to check in on another client Jill grabs a quick lunch and is off to meet a new family who has flown into town to meet and discuss the needs of their aging mother.  The family is appreciative of Jill’s time but their finances are limited and they are concerned with the costs for daily visits to manage medication and would prefer to pay for weekly visits with meal-preparation.

Have you seen the opportunities? 

  1. Having to manage multiple peoples prescription regimens can be a burden to caregivers. With an electronic pill box at your clients’ home you can rest assured that the right does is delivered at the right time.
  2. Only visiting clients once a day/week to check in on clients leaves opportunities for missed medication doses. With MedicationWatch you can set a timer and rest assured that if your client forgets a dose we’ll call them (and/or you) to remind them.
  3. Potential Clients are looking for more services; by offering monitored mediation management you can earn more money and meet the needs of more clients. Additionally, by embracing tele-medicine technology you’ll set yourself apart from the competition.

Let’s explore how you can use eCaregiver MedReady Medication Dispensers to improve customer care, reduce liability and improve profits. 

For less than $25 per month you can set up an electronic pill dispenser that is monitored for compliance 24-hours a day, 7-days a week.  That translates to “you” can now offer 24-hour medication compliance reminders for your clients for less than $1 per day. 

Now the upside; many caregivers offer set-up of the unit for a nominal fee of $50-$100 (should take you about 15-20 minutes and you need to document their meds anyways).  Then for $75 to $100 per month you can offer the MedReady Monitored system and monthly re-fills and prescription reminders.  (All you do is refill the unit once a month and call in prescriptions when they’re running low like you likely do already).

Now if only half of Jills’ customers (above) took her up on the service that would mean an extra $1,000 in set-up fees and $500 to $750 per month in recurring revenue.

In conclusion eCaregiver MedReady Medication Management Systems are cost effective, they save you time, improve customer care and generate additional profit for your business.  To learn more please click here or give us a call.



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